EGWAY Minibus Passenger Information System – Privacy Policy
Effective Date: November 1st 2024
At EGWAY, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our minibus passenger information system app (“EGWAY”). Please read this policy carefully to understand our practices regarding your personal data.By using EGWAY, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use the app.________________________________________
1. Information We CollectWhen you use EGWAY, we may collect the following types of information:
a. Personal Information:• Account Information: When you register an account on EGWAY, we may collect your name, email address, phone number, and password.• Location Data: EGWAY may collect and process your real-time location data to provide relevant services, such as identifying nearby minibus routes and schedules.b. Usage Data:• App Usage Information: We may collect information about how you interact with the app, including pages visited, features used, and the times and dates of your visits.• Device Information: EGWAY may collect information about the device you use to access the app, including your device's model, operating system, unique device identifiers, and network information.c. Transaction Information:• Payment Details: While payment information is processed by third-party payment providers, we collect information about your transactions, including payment method, billing address, and transaction history.
2. How We Use Your Information
We use the information collected to:• Provide and Improve the Service: To offer accurate minibus route and schedule information, improve user experience, and address any technical issues.• Personalize the User Experience: To provide you with tailored suggestions, route updates, or notifications based on your preferences and location.• Payment Processing: To process payments related to services offered through the app.• Communication: To send you important updates, alerts, and other service-related notifications via email or within the app.• Analytics and Research: To analyze usage patterns, assess performance, and improve the app's overall quality.
3. Sharing Your Information
EGWAY may share your information with third parties under the following circumstances:a. Service Providers: We may share your information with trusted third-party providers to facilitate the operation of the app, including payment processors, map services, and cloud storage providers.b. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from government authorities.c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, subject to this Privacy Policy.
4. Data Security
We take data security seriously and employ a variety of physical, technical, and organizational measures to protect your information from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and access controls.However, please note that no method of transmitting data over the internet or storing electronic data is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:• Access: You have the right to request access to the personal data we hold about you.• Correction: You have the right to request corrections to any inaccurate or incomplete information.• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., when the data is necessary for legal obligations).• Data Portability: You may request a copy of your personal data in a portable and structured format.• Opt-Out of Marketing: You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.To exercise any of these rights, please contact us at info@e-gway.com. We will respond to your request within a reasonable time, in accordance with applicable laws. 6. Location Data
EGWAY may request your device's location to provide relevant services, such as identifying nearby minibus routes and estimated arrival times. However, is does not rely on automatic location identification services.
7. Third-Party Links
EGWAY may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
EGWAY is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without verified parental consent, we will delete it promptly. If you believe we may have inadvertently collected information from a child, please contact us at info@e-gway.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website, with the "Effective Date" updated accordingly. Your continued use of EGWAY after such updates signifies your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: info@e-gway.com
Effective Date: November 1st 2024
At EGWAY, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our minibus passenger information system app (“EGWAY”). Please read this policy carefully to understand our practices regarding your personal data.By using EGWAY, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use the app.________________________________________
1. Information We CollectWhen you use EGWAY, we may collect the following types of information:
a. Personal Information:• Account Information: When you register an account on EGWAY, we may collect your name, email address, phone number, and password.• Location Data: EGWAY may collect and process your real-time location data to provide relevant services, such as identifying nearby minibus routes and schedules.b. Usage Data:• App Usage Information: We may collect information about how you interact with the app, including pages visited, features used, and the times and dates of your visits.• Device Information: EGWAY may collect information about the device you use to access the app, including your device's model, operating system, unique device identifiers, and network information.c. Transaction Information:• Payment Details: While payment information is processed by third-party payment providers, we collect information about your transactions, including payment method, billing address, and transaction history.
2. How We Use Your Information
We use the information collected to:• Provide and Improve the Service: To offer accurate minibus route and schedule information, improve user experience, and address any technical issues.• Personalize the User Experience: To provide you with tailored suggestions, route updates, or notifications based on your preferences and location.• Payment Processing: To process payments related to services offered through the app.• Communication: To send you important updates, alerts, and other service-related notifications via email or within the app.• Analytics and Research: To analyze usage patterns, assess performance, and improve the app's overall quality.
3. Sharing Your Information
EGWAY may share your information with third parties under the following circumstances:a. Service Providers: We may share your information with trusted third-party providers to facilitate the operation of the app, including payment processors, map services, and cloud storage providers.b. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from government authorities.c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, subject to this Privacy Policy.
4. Data Security
We take data security seriously and employ a variety of physical, technical, and organizational measures to protect your information from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and access controls.However, please note that no method of transmitting data over the internet or storing electronic data is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:• Access: You have the right to request access to the personal data we hold about you.• Correction: You have the right to request corrections to any inaccurate or incomplete information.• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., when the data is necessary for legal obligations).• Data Portability: You may request a copy of your personal data in a portable and structured format.• Opt-Out of Marketing: You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.To exercise any of these rights, please contact us at info@e-gway.com. We will respond to your request within a reasonable time, in accordance with applicable laws. 6. Location Data
EGWAY may request your device's location to provide relevant services, such as identifying nearby minibus routes and estimated arrival times. However, is does not rely on automatic location identification services.
7. Third-Party Links
EGWAY may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
EGWAY is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information without verified parental consent, we will delete it promptly. If you believe we may have inadvertently collected information from a child, please contact us at info@e-gway.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website, with the "Effective Date" updated accordingly. Your continued use of EGWAY after such updates signifies your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: info@e-gway.com